Shipping Policy
Thank you for shopping at iam-iamexperience.com. We are committed to providing you with a seamless shopping experience, including efficient shipping services. Please read the following information to understand our shipping policy:
Shipping Destinations:
We currently ship to addresses within the United States and select international destinations. If you are unsure whether we ship to your location, please contact our customer support team for assistance.
Processing Time:
Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer. We strive to fulfill orders promptly to ensure timely delivery to our customers.
Shipping Methods and Delivery Timeframes:
We offer several shipping options to accommodate different needs and preferences:
- Standard Shipping: Delivery within 3-7 business days after processing.
- Expedited Shipping: Delivery within 2-3 business days after processing.
- International Shipping: Delivery times vary depending on the destination country and selected shipping method. Please refer to the estimated delivery timeframe provided during checkout.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, customs delays, or carrier issues. We rely on third-party shipping providers to deliver orders and cannot guarantee specific delivery dates.
Shipping Charges:
Shipping charges are calculated based on the selected shipping method, order weight, and destination. The shipping cost will be displayed during the checkout process before payment confirmation. Occasionally, we may offer free shipping promotions for qualifying orders.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your shipment and estimate the delivery date.
Incomplete or Incorrect Addresses:
Please ensure that your shipping address is accurate and complete to avoid delays or delivery issues. We are not responsible for orders lost or returned due to incomplete or incorrect address information provided by the customer. If an order is returned to us due to address issues, we will contact you to arrange for reshipment, but additional shipping charges may apply.
Order Changes or Cancellations:
If you need to make changes to your order or cancel it after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but once an order has been processed and shipped, we may not be able to make changes or cancel it.
Contact Us:
If you have any questions or concerns about our shipping policy or your order’s status, please don’t hesitate to contact our customer support team. You can reach us via email at iamiamexperience@gmail.com or through our website’s contact form.
Thank you for choosing iam-iamexperience.com. We appreciate your business and look forward to serving you again in the future.